Service for your Bezzera or Torre
Your Bezzera or Torre is there for you day in, day out. Every now and then it needs a service to keep it that way. For this, we work with the general importer of Bezzera and Torre.
Price by type of machine
The price of the service package depends on the type of your machine. Select it above; all prices incl. VAT.
Included
- Pick-up and return shipment with a transport box
The service package is charged in every case. If you only need spare parts, write to us at [email protected].
Repairs and cost estimate
Repairs are not included in the service package. We charge for them based on time and materials. We carry out repairs up to your cost cap without checking with you; above that, you first receive a cost estimate: CHF 150 incl. VAT plus shipping; if you commission the repair, we credit you CHF 75.
Guarantee on our work
6-month workshop guarantee on the work carried out and the parts fitted: if a defect appears during this time, we fix it free of charge, without you having to prove that it was already there when the appliance was returned to you. Please check your appliance when it is returned to you and report defects immediately as soon as you notice them. Mandatory statutory rights remain reserved.
How it works
Request a service → drop off your appliance in Bern or Zürich or send it by arrangement → diagnosis → approval within your cost cap → service → return. This usually takes 1–2 weeks, depending on the work involved and spare parts. You only pay after our approval, via an invoice link. All the details: Service & Repair and Service Terms.
