Service for your La Marzocco GS3 or Linea Mini
A La Marzocco is built to last for many years if it is cared for regularly. The service is carried out for us by a specialist workshop in Switzerland. Applies to GS3 and Linea Mini.
Included in the service package
- Transport of your machine from our shop to the workshop
- Descaling incl. replacement of all relevant seals and wear parts
Repairs and cost estimate
Repairs are not included in the service package. We charge for them based on time and materials. We carry out repairs up to your cost cap without checking with you; above that, you first receive a cost estimate: CHF 150 incl. VAT plus shipping; if you commission the repair, we credit you CHF 75.
Guarantee on our work
6-month workshop guarantee on the work carried out and the parts fitted: if a defect appears during this time, we fix it free of charge, without you having to prove that it was already there when the appliance was returned to you. Please check your appliance when it is returned to you and report defects immediately as soon as you notice them. Mandatory statutory rights remain reserved.
How it works
Request a service → drop off your appliance in Bern or Zürich or send it by arrangement → diagnosis → approval within your cost cap → service → return. This usually takes 1–2 weeks, depending on the work involved and spare parts. You only pay after our approval, via an invoice link. All the details: Service & Repair and Service Terms.
