First aid: filter coffee & hand brewing — solve problems yourself

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Filter coffee and hand brewing methods are mechanically simpler than an espresso machine — but that's exactly why a few small details make the difference between "drips forever" and a well-balanced cup. Here you'll find the most common stumbling blocks with V60, Chemex, AeroPress, French Press, Cold Brew, moka pot and Wacaco — and what actually helps.

⚠️ Most important first: Here we mainly show steps based on the manufacturers' information, supplemented by our own experience — where something comes from us, we say so. Moka pots build up steam pressure while brewing — use a low flame, and never block or dismantle the safety valve yourself. With all methods: handle freshly boiled water carefully, and never underestimate the risk of scalding.

First steps with filter coffee

Filter coffee is easier than it looks. With a scale and freshly ground beans, even your first cup turns out well. This is how we do it:

  1. Weigh: a nice starting point is 15 g of coffee to 250 g of water, roughly 1:17. Stronger with 17 g, lighter with 14 g.
  2. Water: around 93 degrees. Rinse the paper filter with hot water first and pour the rinse water away.
  3. Grind: medium-fine, just before brewing. Add the coffee and tare the scale.
  4. Pour: about 45 g of water until all the grounds are wet, and let it bloom for about 30 seconds. Then top up in slow circles to 150 g and then to 250 g.
  5. Adjust: if it tastes sour or thin, grind a little finer; if it tastes bitter, a little coarser. Step by step in Filter coffee for beginners.

Which bean suits your filter, Jackson, our AI advisor, will tell you.

Your device: manual and videos from the manufacturer

Tap your device. We summarised the steps from the manufacturer’s documents, mostly from the manual, otherwise from their website or their video; the videos come from the manufacturers’ official channels. Where we add our own experience, we say so.

AeroPress Clear, Original, Go Plus and Premium

AeroPress has its own instructions in German. The process is the same for all models.

  1. Heat the water: AeroPress recommends 85 °C; without temperature control, boiling water works.
  2. Pull the plunger all the way out, put a paper filter in the filter cap and twist the cap onto the chamber. Place the chamber on a sturdy mug.
  3. Add 16–18 g of medium-fine ground coffee, level it by shaking and fill with water up to the 4. It is normal for some to drip through.
  4. Stir briefly and insert the plunger about 13 mm; this stops the dripping. With a medium-fine grind, wait about 30 seconds; with a medium grind, about 60 seconds.
  5. Press all the way down with light, constant pressure. Then, over the bin, remove the filter cap and push out the puck. On the Premium, the cap is hot.

Important: Place the mug on a level, non-slip surface, hold the mug and chamber with one hand and press vertically, never with too much force. Never press with a loose plunger seal, or hot water may spray out. AeroPress advises against the upside-down method (“Inverted”). The Premium is neither dishwasher-safe nor microwave-safe; if it shows scratches, cracks or chips, stop using it.

Manufacturer’s manual: AeroPress Clear and Original instructions (German, PDF) · Go Plus instructions (German, PDF) · Premium instructions (German, PDF)

How to use an AeroPress Clear Coffee Press - I Own a Grinder · AeroPress
How to Use AeroPress Clear Coffee Press - I Don't Own a Grinder · AeroPress
How to Use AeroPress Go Plus Portable Coffee Press, If You Own a Grinder · AeroPress
How to Use AeroPress Premium Coffee Press, If You Own a Grinder · AeroPress

Manufacturer videos on YouTube. They only load when you tap them.


1. "My V60/Chemex drips forever (or way too fast)"

  1. Chemex: always place the triple-layer side of the filter towards the spout, grind size "medium coarse".
  2. V60: pre-rinse the filter, then bloom — with double the amount of water relative to your coffee dose (by weight), and wait 30 seconds. Then pour up to your target weight in 3 spiral pours of roughly four times the amount of coffee each. Hario gives under 3 minutes as a guideline; in the end, for us, taste decides, not the clock.
  3. With the V60, you also control the taste through pouring: poured faster tastes milder, poured slower stronger (Hario). If it runs through far too fast or too slowly, the grind size is usually to blame: grind finer if it's too fast, coarser if it's too slow (Chemex).
  4. Grind fresh and evenly; avoid channelling in the coffee bed.

Sources: Chemex — FAQ · Hario — V60 Guide

[HARIO]V60 Dripper Instruction Movie[Coffee] [VD-02] · HARIO Official Channel

Manufacturer videos on YouTube. They only load when you tap them.

Stop line: If it's still just as wrong despite adjusting your technique, it's usually the grinder — don't dismantle electric grinders yourself while under warranty.

Understand the technique: Filter Coffee Simulator · Gear: Hario · Chemex

2. "AeroPress is hard to press down, jams or spits"

  1. Grind coarser — before pressing, around 2–3% should already drip through on its own, and gentle pressing then takes 20–40 seconds. According to AeroPress, a blunt or basic grinder that produces a lot of fines is often behind it.
  2. Press gently and in stages: a good 1 cm at a time, hold the plunger and wait around 5 seconds, then continue. Pressing hard compacts the coffee bed.
  3. If the AeroPress has gone unused for a few days and jams: wash out the chamber with vinegar. Dried-on coffee oils slow the plunger down — according to AeroPress, fresh ones actually help with pressing.
  4. Oil the seal with a very thin layer, using a tiny amount of olive, vegetable or mineral oil around the edge (official AeroPress recommendation).
  5. The seal wears over time. If the plunger no longer seals and water runs past the edge, the seal is compressed: replace it and don't keep pressing with a loose seal. The seal lasts longer if you eject the coffee right after brewing and store the AeroPress with the plunger pushed all the way through.

Sources: AeroPress Help Center — "hard to press" · AeroPress Help Center — seal wear · AeroPress — Clear and Original instructions (PDF, German)

Stop line: Never press with force or on a wobbly cup, and never with a loose seal. Rinsing is enough for cleaning; in the dishwasher, top rack only — the AeroPress Premium by hand only.

Gear: AeroPress seals & filters

3. "French Press or Cold Brew: grounds in the cup, cloudy or bitter"

  1. French Press: grind coarse and steep for around 4 minutes — in our experience a good starting point. Then taste, adjust and press slowly.
  2. Hario Mizudashi (Cold Brew): around 80 g of coffee, medium-fine ground according to Hario, to around 1150 ml of water; steep in the fridge for around 8 hours per Hario's guideline — adjust to taste.
  3. Remove the filter/sieve after steeping/brewing — if you leave it in, Hario says it turns bitter.
  4. Store cold and drink within 2–3 days.
  5. Take the filter apart and clean it regularly.

Sources: Hario — Mizudashi Manual (PDF)

[HARIO]Mizudashi Coffee Pot Instruction Movie[MCPN] EN · HARIO Official Channel
BODUM® - How To | Chambord® French Press · BODUM

Manufacturer videos on YouTube. They only load when you tap them.

Stop line: Don't keep using a cracked glass carafe; never put glass directly on the stovetop.

Gear: French Press · Cold Brew equipment

4. "Moka pot won't come up, sputters, or tastes burnt/rubbery"

  1. Low flame: Bialetti specifies the flame at minimum, and the hob should not be larger than the base of the pot.
  2. Grind coarser than for espresso, don't press or tamp.
  3. According to Bialetti, the typical gurgling shows that the coffee is ready — then take the pot off the heat.
  4. Replace the seal at least once a year; plan for one throwaway brew afterwards.
  5. Screw it together firmly but not over-tight; avoid hard water (→ Brita/Apax, see Water & Descaling).

Sources: Bialetti — How the Moka Works · Bialetti — What is the Purpose of a Moka Gasket · Bialetti — Troubleshooting FAQs

Bialetti - How to Moka (sub ger) · Bialetti Official

Manufacturer videos on YouTube. They only load when you tap them.

Stop line: Never dismantle the safety valve. If it often releases steam: let the pot cool down, check the riser tube and funnel, and move the small piston in the valve (Bialetti). If that doesn't help, or if the valve or thread is damaged, it's a pressure vessel — stop using it and replace it.

Gear: Moka pot accessories

5. "Wacaco on the go: barely any pressure, thin coffee, no crema"

  1. Grind fine: for the Nanopresso roughly like table salt, if anything a little finer, and dose around 8 g (one measuring scoop). According to Wacaco, the Picopresso needs an even finer grind and 18 g.
  2. Preheat the water to 90–96 °C.
  3. Screw the head on firmly, measure the dose exactly.
  4. About 1 pump per second, evenly.
  5. Rinse after every use and let the parts dry separately. Nanopresso, according to the manual: clean the portafilter and nozzle thoroughly about every 20 shots, the filter mesh every 6 months (around 300 shots).

Sources: Wacaco — Nanopresso instruction manual (PDF) · Wacaco blog — Common Nanopresso brewing mistakes · Wacaco — Picopresso

Wacaco Presents Barista Skills: Cleaning and Maintaining Your Nanopresso · Wacaco - Portable Espresso Machines

Manufacturer videos on YouTube. They only load when you tap them.

Stop line: Don't take it apart any further than described in the manual; never open the hot device under pressure.

Gear: Wacaco · Outdoor equipment

Nothing helped? Then we're on it.

Defect, warranty claim, transport damage or something missing? Report it in our service portal, with photos and videos. You get a case number straight away and can check the status at any time. We only handle service cases there, not by email.

Report a problem →

Have ready: order number or proof of purchase, model and serial number (photo of the rating plate), what exactly happens and since when, what you have already tried, and photos or a video with sound.

Question about using it? Ask Jackson, our AI advisor in the chat on this website, around the clock. Prefer in person? Book an appointment or visit our showrooms in Zurich and Bern.

Your statutory warranty and guarantee rights remain unaffected — the first aid steps are voluntary and just a recommendation. Important: if you discover a defect, please let us know promptly.

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